Privacy Policy

We keep this simple. We collect your information for one reason: to prepare and deliver a competitive quote for your business. We do not sell your information, and we will never send you unwanted marketing emails or text messages.

Who we are

This website, hostedbusinesstelephone.com, is operated by Carolina Digital Phone, Inc. ("we," "us," or "our"), a business communications provider based in Greensboro, North Carolina. This Privacy Policy explains what we collect when you request a quote through this site, how we use it, and the choices you have.

Information we collect

When you complete our quote request form, you choose to give us:

• Contact details you enter: your name, business name, email address, phone number, and your preferred time to be contacted.
• Your answers to the short qualifying questions, such as how many people need phone service, your timeframe, and what matters most to you.

When you visit the site, we also automatically receive limited technical information to help us deliver the page, prevent spam, and understand where a request came from:

• Your IP address and a general, city-level location estimated from it.
• Basic request details such as your browser type, the page you submitted from, and the date and time.

How we use your information

We use the information you provide to:

• Prepare a competitive quote for business phone service tailored to your needs.
• Contact you about that quote at the time and through the method you chose.
• Answer your questions and follow up on your specific request.
• Protect the form from spam and abuse, and keep our service secure.

Phone calls and text messages

By giving us your phone number, you are asking us to contact you about your quote, which may include a phone call or a text message related to your request. We will not send you promotional texts you did not ask for. Standard message and data rates may apply. You can stop texts at any time by replying STOP, and you can opt out of any email by using the unsubscribe link or by replying to ask us to remove you.

We do not sell your information

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing. We only share information with the trusted service providers described below, and only so they can help us deliver our service to you.

Service providers we use

To run this site and respond to your request, we rely on a few reputable providers that process information on our behalf:

• An email delivery service to send your quote and our reply.
• A security and spam-protection service that helps confirm requests come from real people.
• An IP lookup service used to estimate the general location of a request.

These providers are permitted to use your information only to provide their service to us, not for their own purposes.

Cookies and analytics

This page uses only the minimal technology needed to function and to keep the form secure. If we use analytics to understand how the page performs, it is used in aggregate to improve the site, not to build a profile about you.

How we protect your information

Your request is sent over an encrypted (HTTPS) connection, and we use reasonable administrative and technical safeguards to protect the information you share. No method of transmission or storage is ever completely secure, but we take protecting your details seriously.

How long we keep it

We keep your request only as long as needed to provide your quote and follow up on it, and as required for ordinary business and legal recordkeeping. When it is no longer needed, we remove it.

Your choices and rights

You are in control of your information. At any time you may:

• Ask us what information we have about you, and request a copy.
• Ask us to correct or update it.
• Ask us to delete it.
• Opt out of any further contact from us.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or similar state privacy laws. To exercise any of these, just contact us using the details below and we will take care of it.

Children's privacy

This site is intended for businesses and is not directed to children. We do not knowingly collect information from anyone under 16.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after a change means you accept the updated policy.